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General

General page with Configuration Name, Company, and the Debug Mode, Log to File and Sync with system time toggles

The General page contains the core settings for a gateway configuration, including logging behavior and time synchronization.

Settings​

Configuration Name​

Sets the name of the configuration.
Use a clear, descriptive name so configurations are easy to identify. Append version (e.g. MyConfigV3) when applicable.

Company​

Selects the company this gateway configuration belongs to.

Debug mode​

Enables debug logging.

When enabled, the gateway produces more verbose logs, which can be useful for troubleshooting or support investigations.

Log to file​

Enables file logging.

  • Enabled: logs are written to a file on the gateway system.
  • Disabled: logs are written only to the console.

Sync with system time​

When selected, all connections will use the time of the gateway system to synchronize measured datapoints.

This is useful when:

  • you want consistent timestamps across connections,
  • devices have inconsistent time settings,
  • you want the gateway to act as the authoritative time source for measurement alignment.
note

If this option is not selected, connections may rely on time information from individual sources/devices, depending on the connector.